This was honestly even better than my expectations! talking to the representatives went smooth, i do have to say i was a bit anxious on sone of my demands being met but overall the quality is amazing!

the charms are colorful and match my designs perfectly! wang roy's service was phenomenal: when my initial order came defected, roy offered to reprint my entire order for no charge. and when that first reprint got lost in transit, my order was remade again (also with no charge!) and arrived absolutely perfect! wang roy's patience and willingness to help out along with the amazing quality and price of the charms is nothing short of great, i look forward to working with langjia again when i need more charms :)